Let's imagine that you have a few Dynamics 365 Applications (Business Central and Sales) and with integration you have the possibility to collaborate and to work in both applications, but how to extend this connection and allow your customers to use data from these applications and to communicate with you using ChatBot.

In this session, I will show you how to allow your customers to see data and write the data into a few different Dynamics 365 Applications using ChatBot (Power Virtual Agent).