Microsoft 365 Copilot for Sales & Service: overview and roadmap

Copilot for Sales brings together Microsoft 365 Copilot with a role-based agent that connects with your CRM platform to bring sales insights and generative AI into the flow of work. In this session, we will provide an introduction and overview of Microsoft 365 Copilot for Sales & Service. We'll showcase some of the most interesting scenarios and present customer and partner stories. Next, will present what the future holds and highlight our evolving products to support business wide processes.